Order Wagyu beef online
We deliver our Wagyu beef directly from our farm, frozen and via express shipping, to your home.
Your ordering options
You have several options to order with us:
- If you are already a customer, you can use our order form as usual.
- Is this your first time with us, feel free to call us
we advise you personally and together we will find the matching cuts for you.
Of course, as a new customer, you can also use our order form directly.
Frequently Asked Questions we will answer regarding the ordering process further down in our FAQ.
Order form as PDF
Write to us
Order form
All prices include 7 % value-added tax.
Balsters Premium Wagyu FAQ
Ordering & Process
What ordering options do I have at Balsters Premium Wagyu?
You can order from us in four ways:
- conveniently via our Online order form,
- with our PDF Order Form, which you can return to us by email or fax,
- by email with your desired cuts and contact details or
- by telephone, if you would like personal consultation.
How does ordering via the online order form work?
In the online order form, you select your desired cuts and quantities. Billing is based on the exact weight: After submitting the form, you will receive an order confirmation from us containing the exact weights and the corresponding invoice. Once payment is received, we ship your Wagyu beef frozen via express delivery straight to your home.
This is my first time ordering – what is the best way to proceed?
If you are ordering from us for the first time, you can either use the online form directly or call us. Over the phone, we will advise you personally, explain the different cuts, and help you find the right pieces and quantities for your occasion.
Products & Availability
Are all cuts listed in the form available at all times?
What happens if a desired cut is not available?
What does „gram-accurate billing“ mean exactly (and why are there only approximate gram amounts on the form)?
Pricing, Payment & Shipping
Is there a minimum order value?
Yes, the minimum order value for delivery orders is 99 €.
How much are the shipping costs and from what order value is shipping free?
Up to an order value of 249 € let's calculate 29,90 € Shipping costs.
For orders of at least 249 € Is the shipping for you free of charge.
How exactly is the final price of my order calculated?
Every cut has a price per kilogram. During cutting, the actual weight of each piece is determined and multiplied by the price per kilogram. The final price of your order is calculated from the sum of all weighed pieces. You will receive this precise breakdown by weight with your order confirmation and invoice.
What payment methods do you offer and do I have to pay in advance?
You can pay with us in cash, by bank transfer, via PayPal, or by card payment (depending on the ordering method and agreement).
How long does shipping take after I have paid?
After receipt of payment, we will ship your meat fresh or frozen, shipped by express. The appointment will be coordinated with you. Delivery on the agreed day is generally between 8:00 a.m. and 12:00 p.m.
Delivery, Collection & Condition of Goods
In what condition will I receive the meat—fresh or frozen?
- Orders for Shipping You will generally receive frozen, shipped by express.
- In the farm shop receive the meat in the first few days after processing fresh; then it will be frozen and can be taken along.
How long can the meat be kept frozen and how should I store it?
The shelf life of the respective meat cut is indicated on the label.
When stored continuously at −18 °C or below, it is generally around one year from the time of butchering.
Can I also pick up the order directly from your farm?
Yes. At our farm store, you can buy Wagyu beef directly from us on-site—some of it fresh in the first few days after processing, and the rest frozen.
Questions & Contact
What do I do if something is wrong with my delivery (e.g. damaged packaging, incorrect products)?
Who should I contact if I have questions or problems?
If you have any questions about your order, products, or delivery, you can reach us at:
- by telephone at 02592 / 91 99 300 or 0157 / 33 80 61 89
- by email to info@balsters-premium-wagyu.de